FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 8 Sept 2025106
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 8 Sept 2025144
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 8 Sept 20251,555
- How do I register an account on OKX?Published on 23 May 2024Updated on 8 Sept 202523,213
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 8 Sept 202514,603
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 8 Sept 202510,285
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 8 Sept 20253,852
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 18 Sept 20253,768
- What is sub-account?Published on 22 Aug 2023Updated on 8 Sept 20251,706
- How do I change my email?Published on 6 Sept 2023Updated on 8 Sept 20253,673
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 8 Sept 20253,287
- How do I change my phone number?Published on 7 Sept 2023Updated on 8 Sept 202513,058
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 30 Sept 202512,910
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 Sept 202511,647
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 8 Sept 20254,315